An increasing reliance on artificial intelligence for job applications could lead businesses to hire individuals unqualified for the positions, according to a business owner.
The advertising executive James Robinson stated that both he and other industry leaders have observed a noticeable tendency among job seekers to utilize generative AI chatbots during their applications. He also cautioned that individuals skilled with this technology might manipulate the hiring process, potentially bypassing assessments of whether they genuinely possess the necessary capabilities for the role.
Megan Cooper, a careers advisor, stated that although AI can serve as a valuable resource for those seeking employment, it should not supersede “human judgment.”
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a recent survey involving over 2,000 job seekers
In the UK, nearly half reported having utilized AI to assist them during the application process.
Mr. Robinson, who leads Hello Starling, a Cardiff-based advertising firm, mentioned that job openings at his company have been receiving applications filled with AI-created sentences.
He mentioned that there are several frequently encountered phrases, such as people constantly aiming to ‘utilize their expertise,’.
Often they say something along the lines of ‘I have skills that match your organization’s aims and objectives.’
He mentioned that ChatGPT stated these were the kinds of phrases it would probably produce for a cover letter.
“It’s extremely challenging for me to figure out who is genuine and who are the robots,” he confessed.
Mr. Robinson discussed his encounters with AI-generated job applications on LinkedIn and mentioned that the feedback he received from other industry leaders was quite startling to him.
I was truly astonished to get messages from individuals stating, ‘We’re in the exact same situation as you. How do we differentiate ourselves?’
You know, do we really need to use AI to tackle this issue and take control of it?
I believe this presents a genuine challenge, yet I don’t feel like I’m facing it alone.
Mr. Robinson stated that using AI appropriately could benefit his company, and noted that the technology assists applicants in making their submissions more concise.
What is AI?
Artificial intelligence enables computers to acquire knowledge and tackle challenges in manners that appear quite humanlike.
Computers lack the ability to think, show empathy, or reason, yet researchers have created systems capable of executing tasks that typically demand human intellect, aiming to mimic how individuals gather and apply information.
Generative artificial intelligence is employed to produce fresh material that can seem as though it was crafted by a person. This is achieved through extensive training using large amounts of pre-existing information like web-based texts and visuals.
At Cardiff Metropolitan University, career counselor Megan Cooper mentioned that she is guiding students through the ethical considerations of utilizing AI during their job applications.
“A.I. can serve as a tool and act as assistance. It has the potential to enhance but never substitute human judgment,” stated Ms. Cooper.
Ms. Cooper mentioned that often, students felt compelled to meet the expectations of employers who required job seekers to have knowledge about generative AI and be capable of using it proficiently.
Their aim is not to appear as though they are cheating or making mistakes in any manner whatsoever.
She mentioned that the university was guiding students on how to determine when utilizing AI was suitable.
“It could be part of the research phase during the application process, perhaps requesting AI for input or assistance in organizing their CV,” she explained.
Perhaps it involves using AI to assist in refining a cover letter that has already been written, aiming to make it sound more sophisticated.
In the end, the job interview process demanded that candidates make sure their uniqueness stands out, she noted.
‘The risk is too high.’
Eighteen-year-old student Jasmine James mentioned that she was refraining from utilizing AI for her college assignments.
She mentioned, ‘It feels too risky, considering plagiarism and all that.’
I can comprehend why individuals opt for its usage since it serves as a faster and more convenient option.
I simply believe the accuracy of the information can be questionable, making it wise to steer clear of it for academic assignments.
A fellow student named Jacob Morgan, aged 19, expressed his belief that AI has the potential to be “a very useful resource.”
“He mentioned that he frequently uses it as an alternative to Google. Often, he opts for searching through AI since it provides more accurate outcomes, making it highly valuable,” he stated.
AI technology was “here to stay,” and “it will continue improving steadily,” he remarked.
Timothy Mitchell, a student in his second year of computer security studies at Cardiff Metropolitan University, stated that he thought individuals who do not utilize artificial intelligence are essentially “shortchanging themselves.”
He mentioned that everyone utilizes it, including tutors and employers.
Mr. Mitchell acknowledged that there are “certainly some concerns” regarding broader AI usage, but he personally thinks these worries are “somewhat unwarranted.”
He stated: “The strength of humans lies in their ability to be innovative and generate novel ideas. Conversely, AI fundamentally operates within the boundaries of its pre-programmed knowledge.”
Generative AI could be used “in a way that aids us rather than replaces us”, he added.
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